Terms and Conditions


Welcome to SereneStay, where we provide exceptional sanatorium services for retirees seeking relaxation and rejuvenation. By accessing our services, you agree to comply with the following terms and conditions. If you do not agree, please refrain from using our services.

These terms apply to all visitors, users, and others who wish to access or use our services. By using SereneStay, you acknowledge that you have read, understood, and agree to be bound by these terms.

  • Eligibility: To use our services, you must be at least 60 years old or have the consent of a legal guardian.
  • Service Description: Our sanatorium services include wellness treatments, recreational activities, and accommodations tailored for retirees.
  • Bookings: All bookings must be made through our official website or by contacting us directly via email at alerts@serenestayup.com or by phone at +41 43 388 25 00 .

We reserve the right to modify our services and pricing without prior notice. It is your responsibility to stay informed about any changes to our terms and conditions.

We value your privacy. All personal information collected during your use of our services will be handled in accordance with our Privacy Policy. We will not share your information with third parties without your consent, except as required by law.

Payments for our services can be made securely through our website. All transactions are processed in Swiss Francs (CHF). You agree to provide accurate and complete payment information when making a booking.

SereneStay is not liable for any damages resulting from the use or inability to use our services. By using our services, you agree to indemnify and hold harmless SereneStay, its affiliates, and its employees from any claims arising from your use of the services.

These terms and conditions are governed by the laws of Switzerland. Any disputes arising from these terms shall be resolved in the competent courts of Zürich.

If you have any questions about these terms, please contact us at alerts@serenestayup.com or call us at +41 43 388 25 00 . We are here to assist you.